Live what you love

3 killer ideas to increase your clients’ activity

When you already have some clients who are benefiting from your services or products within the spiritual industry, it’s time to ask yourself: how to make an even bigger positive impact? Maybe you’ve helped them feel more realigned, more energised or guided them to unleash their true calling or coached them with their personal development. But how often do they come back to you?

Having returning clients is the ultimate seal of approval that you’re doing something well. Even if you served your customers in a way that they don’t need a follow up, they become your walking advertisement. There are multiple options to maximise the opportunities to not only generate more revenue per customer, but to increase your brand visibility as well. Happy clients equal to a healthy business. I’m sharing 3 killer ideas on how you can increase your clients’ activity to bring you:

✔️ more revenue

✔️ more new customers

✔️ more fulfillment

✔️ much more impact in the word.

ASK FOR REFERRALS

Asking for referrals is the simplest yet the most overlooked technique. I’m starting with this one as this is the most powerful tool you can use; forget digital marketing for a second and trust me: word of mouth is still the most effective way to get you leads who are the easiest to convert into paying customers. If you are making a living out of what you’re passionate about then you would be delivering an excellent service to your clients (that doesn’t feel like work), which means that they are having an amazing customer experience and likely to be talking about you already within their network. How can you ask your customers to send you more business without sounding too ‘salesy’? I’m a big believer in the power of personal touch! Reach out to them a few weeks after they purchased your service or product and make your follow up as personal as you can. If you built a rapport with them, use the little details to ask how they’re doing since you last spoke.

For example: “Hey Tom, how are you getting on with the guided meditation I showed you to help you become more focused? What was your biggest success when using the technique?”

Either you are following up with them by phone, email, Whatsapp, Social Media or in person make sure you end your conversation by telling them how grateful you’d be if they shared your details in case they know anyone who could benefit from your service / product. If you are in a position to offer them a freebie in return for the referral, it’s even better. Another great way to maximise referrals is to promote it while they are purchasing /using your service or product. Offering an incentive or discount for them if they bring you more clients will strengthen your market position in a powerful way.

Competition time

It doesn’t matter what your spiritual / esoteric business offers as a service or a product, your clients will love a competition when they can bag something for free. Who doesn’t like the thrill of winning? If you launch your competition with a strategic angle, you’ll not only get your existing customers become more engaged and loyal to you but will have the opportunity to reach new clients as well. I personally always recommend launching a competition that:

✔️ creates value for your existing customers

✔️ has a limited timeframe for the offer

✔️ will give the opportunity to showcase your winner (blog post, interview, podcast, social media feature)

✔️ opens up doors for collaborations

Try to keep track of your competitions and promotions so you’ll have a good idea what works best within your audience. Some of my clients see amazing results when offering flash sales within their competition campaigns and some get better results when there is a physical item to be won.

Customer testimonials

This one probably goes without saying how important it is to have written feedback from your customers. Obviously it’s a great way to boost your credibility and showcase how your spiritual business stands out from your competition, however, it’s also a great tool to get your clients become more active. Remember what I said about referrals?

There are many ways you can feature customer reviews but keep in mind the real reason why you actually want them. Are you a new business and you need to show that you’re the real deal? Are you trying to position yourself in a specific niche in your market? Are you trying to get better visibility within your clients’ network? Having a more structured and strategic approach with your customer reviews will be a huge pay-off in the long-term.

Figure out where you need the biggest boost and direct your clients with their reviews with that goal in mind. If it’s your social media presence that you want to focus on, then ask them to leave reviews on Facebook or get their permission to post their feedback on your Instagram stories. In case you’re a TikTok-er then produce a video of you sharing the lovely reviews. So many options, the key is to remain strategic!


These 3 tips should be starting points when you’re trying to grow and scale-up your spiritual business with authenticity in focus. Getting your customers more engaged, will lead you to an expanded audience, more loyal clients and stronger brand positioning. If you’re a little confused or unsure how to get started then feel free to have a free 30-min consultation with me when you’re ready. Simply find a time here and we’ll discuss what your biggest challenge is right now that’s holding back your truest potential.

3 things you can do now to keep your customers and build your network

I thought it could be a good time to share some of my tips and experience with you to learn how to actually carry on with your businesses, services and how to get more clients especially online.


Depending on where in the world you are right now, most of you likely to be already working from home and you’re looking at ways how to get a few customers back to your way maybe. Shifting your entire workload to more of a digital, online base. So maybe some of you are not fully able to do that but this is exactly what I wanted to talk about that those of you who are doing services that really require in person meetings, maybe you’re a chiropractor or a crystal healer. For those of you, this is a great time now to think a little bit differently and see what else you could be offering to your customers that doesn’t require you meeting them in person.

Because it is what it is, the current situation, you don’t really have much control over it and your financial independence might depend on it not having enough clients. And by financial independence I also mean being able to meet your basic needs of the bottom layer of the Maslow pyramid.


So start thinking a little bit different and do a couple of things that could generate you some revenue, maintain the loyalty of your existing customers and bring in some new clients along the way.


There are 3 things you could be doing right now that I wanted to share with you. 3 ideas to get started with as an alternative to meeting customers in person to KEEP YOUR business GOING.

CREATE AN ONLINE EVENT


Most likely you have some social media page, presence, you have your website. If you have any of this, then it is a great way for you to create events online. You can use many different services to promote your online gathering: Eventbrite, Facebook events, Meetup or simply arrange a time via Hangouts / Zoom. For some of you maybe Instagram is your most efficient platform then use that to promote your event and just remember to add the link to you event in your Bio as you can’t add clickable links to Instagram posts.

An idea for a topic you could be covering for your online event:
Helping people keeping a positive mindset. I think this is something that we all have in common, we understand how important it is to have a healthy mindset and to keep that positive attitude. So you could be running online workshops sending out some tips, tools or some exercises even how to rewire your brain as a lot of negativity is going around right now in news outlets, in social media.

People are being thrown into a bit of a panic mode which obviously generates fear for many of them. Fear is such a low vibrational energy to pass around and it’s definitely not a great mindset to have. And some of you who are highly sensitive, empathetic to the collective you might be feeling this as well. So it really is a good time to help people/ show people how to shift their mindset towards some higher vibrational level feelings: being more positive, more optimistic or show them how to feel now gratitude for actually what they do have in their life. So this is one thing you could be doing.

NURTURE YOUR EXISTING CUSTOMERS

Another thing you could be doing is to reach out to your existing customers, really show them that you are there for them. Offer them some advice, anything that could be adding some positive value to their lives. They will really appreciate your efforts and when everything calms down and sort of goes back to a bit more usual then they will remember you and you will have that strong customer loyalty that you are now building up with them. Use this time to really follow up with them or with your previous leads that didn’t convert into paying customers. So reach out to them as well offer them maybe some free advice and tips or just a quick check up if they have any concerns or questions, is there anything you can do for them. Offer your extra free time now to give back to the community.

You are planting seeds now: nurture your existing customer base and your potential leads.

Maybe you received some messages through your social media platforms or some of your leads sent you emails, contacted you on your website or they called you or messaged you on WhatsApp; go through all of these inboxes and see if there is anything you could recycle and reach out to them.

Topics you could get these conversations started: giving them some free positive advice relating to your service. For example if your service is related to alternative medicine or holistic healing that would be a really good angle right now to put together a recipe for a natural immune system booster and send it to them. I actually have my own favourite recipe as well and now I’ve been ‘overdosing’ myself on ginger, garlic, turmeric and cinnamon. So maybe share some of your home-made and natural immune system boosters which could bring a bit of benefit to your potential customers.

BUILD A COMMUNITY

I promised you 3 ideas so here is the third one: reach out to people who are in similar shoes like you professionally. Start building your professional community now. This is a great time to get together virtually.

I’m on a mission to create some form of unity and community out of this whole situation.

Let’s try to look at things in a positive light and let’s reach out to each other and build a very strong, functional network of like-minded positive thinkers, people who are devoted to make a difference and help others, to improve their mindset and personal or spiritual development. So anyone who is out there, trying to spread positivity and light as to speak, I invite you now to reach out to me as well and reach out to each other and start forming communities. Start having conversations, maybe you can do an online event together, maybe you can reach out to customers together offering them more useful tips.


Try to follow these 3 potential options that you could be doing with your extra free time right now which will help you create stronger connections with your existing customers, with your professional network and could also generate you more customers moving forward once everything is a little bit more settled and calmer. People are going through right now a lot if internal work, re-evaluating and re-prioritising their values ad what’s important in life.


I would like to wish you to stay positive as well, which I’m sure is what you’re doing already without me having to remind you of this. Also wishing you peaceful weeks ahead of you, as much as it is possible and productive days on an internal level, so hope that you can find some time to create something more meaningful in your life right now and add some value to society and communities, which are transforming rapidly as we speak.


Feel free to reach out and connect with me as well at: timi@connectonemarketing.com
You can also book in a free consultation with me to get some more customised tips for your spiritual business.


Take care of yourselves and stay positive. ✨💙